Loop® Mobile Customer Engagement is a communications and operational change solution that digitally extends the business property and focuses staff on operational excellence. Loop empowers brands to connect with customers in real-time, capture their input and requests via mobile, and direct them to management and front-line staff for action, response and closure.
Loop’s benefits include increased same store sales, increased customer satisfaction, preempted negative online reviews, increased field-level data for training and problem resolution, real-time measurement of key performance drivers. Get in the Loop. Close the Loop. Stay in the Loop.