Your guests want to engage
with you on their terms
using their mobile device.

Are you ready?

loop-ui-iphone-01

Loop® is a suite of mobile guest engagement
solutions designed to increase profitability
and create more loyal guests.

Improve Service and
Profitability

With automated message routing,
your team can handle more guest
requests faster and with fewer resources.

Recover and
Retain Guests

Identify and recapture your at-risk guests
in the moment with instant alerts delivered
by our fast, reliable, and secure mobile
messaging solution.

Take Back
Control

Keep your finger on the pulse of your
guests and enhance their overall
experience with our award-winning
mobile guest solution.

Truly Understand
Performance

Measure true guest sentiment and
service quality with sophisticated
tools designed to identify
opportunities to improve the
performance of your business.

icon-guest-focused

Guest-Focused

It’s a convenient and consistent experience for your guests. They can connect with you via text, web app, email, or kiosk – the choice is theirs.

icon-menu-driven-requests

Automate Requests

Frequently-requested items and services can be ordered and automatically routed to the appropriate team member for faster and more cost-effective fulfillment.

icon-instant-messaging

One-to-One Engagement

Engage your guests on their terms while efficiently managing and responding to requests, comments, and concerns in real-time.

icon-easy-integeration

Easy Integration

Our award-winning platform integrates seamlessly with more than 60 industry-leading property and service order management systems.

icon-real-time-insights

Real-Time Insights

Understand your guests’ sentiment while they’re on site to recover those at risk and drive repeat business.

icon-analytics

Actionable Data

Loop provides rich and meaningful reports to help you identify ways to improve efficiency and profitability within your business operations.

Hospitality Focused

Respond to guest concerns, compliments, and requests with Loop Messenger™ and Loop OnDemand™ to improve overall service quality while increasing profitability.

Restaurant Focused

Access and monitor real-time guest sentiment with Loop Pulse™ to improve service quality and recover at-risk customers before they leave the premises.

Benbria® is helping us establish a deeper personal
connection between our staff and our customers by
facilitating more feedback during their visit.

Senior Director Operating Excellence, A&W Canada

  • browns-logo
  • holiday-inn-logo
  • pyros-logo
  • applebees-logo
  • the-peninsula-logo
  • crowne-plaza-logo
  • farmboy
  • beaches-logo
  • sodexo-logo
  • loews-logo
  • subway
  • intercontinental
  • aw
  • sandals

Are you ready to engage your guests on their terms? Request Demo