Tag

Social Media
Social media has been dominating the business world for several years. Whether  used as a tool for communication or monitoring customer sentiment, utilizing social media to some capacity in this day and age is commonplace. According to a Hootsuite and a We Are Social report, there are around 3.028 billion active social media users around...
Continue Reading

The Benbria Blog

The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.

Subscribe

Latest Insights

The Importance Of Employee Engagement
April 15, 2019By
Elements of a Successful Net Promoter Score (NPS)
April 1, 2019By
How To Improve Your NPS Survey Response Rates
March 22, 2019By