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Kiosk Feedback
New Orleans, the vibrant city nestled along the Mississippi River, is a melting pot of cultures, cuisines, and experiences. From its rich history to its lively music scene and delectable cuisine, there’s something for everyone in the Big Easy. Since we will be attending the PointClickCare Summit, we thought we would put together a must...
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Customer Feedback Survey
In today’s competitive landscape, understanding your customers is key to success. Businesses thrive when they truly grasp their customers’ needs, desires, and pain points. Enter the customer feedback program—a strategic tool that enables companies to gather invaluable insights directly from their clientele. But not all feedback programs are created equal. To maximize their impact, businesses...
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Students on Campus
Tracking the student experience on campus allows schools to better understand the needs and challenges faced by students. Monitoring this experience, schools can easily identify where improvements can be made to support students in housing, on campus, and enhance the overall experience to improve student satisfaction.  In this blog post we explore the places that...
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Customer Experience
In this blog, we talk about the value of measuring the customer experience, why it’s so crucial and the benefits that follow.  But how can you be sure you’re in need of a measurement program?  Today, we’re uncovering 4 critical signs, it’s time to start measuring the experience. 4 Signs To Start Measuring the Experience...
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Customer Feedback Online Survey Graphic
With a number of moving parts to consider, in this blog, we’re taking a look at the common challenges businesses face with a customer feedback program, and how to overcome them.
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Campus Experience
With the right tools in place and an experience strategy, you can better manage student experiences all while streamlining operations on the backend.
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Channels Impact Success
When it comes to designing a seamless customer experience it’s important to understand every moving part of the customer journey. Specifically, critical customer touchpoints, along with channels and devices that customers use to interact with your business. Today, the modern customer uses a range of channels and devices within a single journey. So mapping out...
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Customer Loyalty Image
In this blog, we customer retention, how it can improve profits and the tools you can leverage to streamline the process.
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Benbria ROI
In this blog, we're looking at referrals and customer feedback as tools to enhance the customer experience and drive more revenue for optimized return on investment.
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SDK and KPI
In this blog post, we define API and SDK, share the differences and what you can expect with the incorporation of the Loop Experience Platform.
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