Tag

Hospitality
New Orleans, the vibrant city nestled along the Mississippi River, is a melting pot of cultures, cuisines, and experiences. From its rich history to its lively music scene and delectable cuisine, there’s something for everyone in the Big Easy. Since we will be attending the PointClickCare Summit, we thought we would put together a must...
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‘Tis the season to be jolly, and at the North Pole, Santa Claus isn’t just making lists and checking them twice—he’s also collecting feedback! That’s right, the man in the red suit doesn’t just rely on elves and reindeer to ensure a successful Christmas; he values feedback from children around the world to make the...
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As the holiday season cascades in, the hospitality industry braces itself for an exhilarating rush of guests seeking extraordinary experiences. From intimate family gatherings to lavish getaways, the demand for exceptional service surges during this festive period. Amidst the vibrant ambiance and heightened expectations, there exists an often overlooked yet pivotal element—feedback collection. In the...
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Woman holding floating 5 star reviews
In the ever-evolving world of business, the line between great and bad customer experiences is razor-thin. In an era where competition is fierce and consumer expectations are continually on the rise, delivering exceptional customer experiences has become paramount. But what exactly separates the great from the bad? In this blog, we’ll delve into the key...
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Guest Messaging
In this blog, we will explore how the use of messaging in hospitality, both inbound and outbound, can significantly enhance the guest experience.
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Automated Experience
In this blog post, we will explore how survey feedback and messaging capabilities of Loop can assist hotels utilizing Tripleseat software in enhancing guest experiences and driving overall guest satisfaction.
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Company Culture
Customer experience has become a key differentiating factor in most companies. Companies should be fostering a customer-centric culture that prioritizes feedback, engagement and strives to continuously improve across all areas. Loop offers companies a platform to excel in these areas. This allows for both a positive customer experience and positive employee experience. In this blog...
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Digital in Hospitality
In this blog, we’ll look at some key trends shaping the future of hospitality and how you can leverage digital technology to drive your hotel forward.
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Valentines Day Hotel Room
Why not use the holiday as an excuse to encourage your customers to continue their relationship with you? Here are three ways to show your hospitality customers love on Valentine’s Day.
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Customer Experience Stats
Whether you’re just getting started with your own CX program or looking to gather more funding for continued growth, in this blog, we’re detailing how you can establish a compelling business case for CX investment.
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