Webinars

Benbria’s live web events provide insights into the latest trends impacting the Customer Experience. On this page, you can access recorded videos of past events on best practices and recommendations for building a customer experience strategy that will consistently exceed expectations.

A wave of new messaging channels and platforms will redefine the way customers engage with businesses, with over 80% of customers saying real-time text and messaging will define what they perceive as an exceptional experience.