Partner Spotlight: Tripleseat

Since its inception, Tripleseat has strived to provide restaurants, hotels, and unique venues with an event management platform that is easy-to-use, intuitive and provides an increase in event and meeting sales.

Tripleseat was founded after seeing how many restaurants and hotels manage their events business with pen and paper or multiple digital tools.  They made it their mission to create a solution that streamlined the process of managing and operating events. Developing their unique and universal web-based platform, Tripleseat has been able to aid businesses by combating lost sales, stressed-out event managers, and unhappy customers. 

In addition to the aforementioned benefits, users of Tripleseat’s software can also expect easy customer communication, better meeting management, analytics to help understand customers, effortless contracting, simple payments, and more. With their solution, no part of the planning process is overlooked — making their distinctive approach less complicated and more efficient for the end-user.

Additionally, as a leader in event management with roots in hospitality, restaurants, and unique venues, Tripleseat caters to more than 4,000 clients including The Cosmopolitan, Tao Group, Longwood Venues and Destinations, and Ocean Prime, while maintaining a renewal rate of 99.3%. Not to mention, they were named one of Inc. Magazine’s 5,000 fastest growing companies in 2018.

As a new partner to the Benbria team, Tripleseat will add great value. Merging event management with Benbria’s ability to engage customers and measure the experience along the entire journey, businesses can access a full-experience solution.

To find out more information, visit, email, or speak with your dedicated Customer Success Manager.

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The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.


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