Please complete the form below to access your free White Paper: “The Impact of Mobile on Service Quality in the Hospitality Industry”.

The Impact of Mobile on Service Quality in the Hospitality Industry

This report presents findings from a study carried out in partnership with the International Luxury Hotel Association and Cornell University’s Institute for Healthy Futures. Through workshops, round tables, and a formal industry survey, hospitality students and hotel executives identified the opportunities and challenges a mobile-centric guest experience has on the traditional delivery of quality service in the luxury hotel segment.

What You'll Learn

How mobile technology and messaging can improve service quality in hotels.

Best practices for deploying mobile technology and messaging in hotels.

How technology positively impacts the guest experience and guest profitability.

Download Your Copy!

Please complete the form below to access your free White Paper The Impact of Mobile on Service Quality in the Hospitality Industry.

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