Channels

Deploy the channels that are most relevant to your business. Collect real-time feedback and engage with your customers on their preferred channel of choice – all from a single platform.

Explore Our Channels

Kiosk

Collect high-volume feedback offline with kiosks and capture valuable contact information to engage and recover at-risk customers in-the-moment. Learn more.

Email

Leverage one of the core universal communication channels to engage with your customers and seamlessly transition to other engaging channels.

SMS

Engage with your customers on the most widely adopted channel with the highest conversion rates.

WhatsApp

Create a Business Profile and engage with 1.5B people worldwide.

Facebook Messenger

Connect your Facebook Pages and manage your Facebook Messenger conversations within the Loop Inbox.

Twitter Direct Messages

Connect your Twitter account and respond to Twitter DMs in real-time from the Loop Inbox.

Web Feedback

Collect feedback by location on any device or embed in touchpoints.

Web Messenger

Messaging and requests all-in-one with no app download required.

Web Flow

Collect feedback by location, and route by location, type and more.

Partner Channel API

Integrate existing and emerging channels into our platform.

Channel Management

Loop’s channel management capabilities enables the rapid configuration, branding and deployment of channels to engage with customers across any touchpoint and journey.

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