Royal Caribbean International

After deploying its Royal Genies in early 2016, Royal Caribbean International wanted to make them accessible to VIP guests around the clock, whether they were on land or at sea. They decided to deploy Loop Messenger™ to help the Genies personalize the guest experience and coordinate excursions.

What You'll Learn

How guests connect with the brand before and after their voyage.

How Royal Caribbean drives revenue through messaging.

Why Loop Messenger™ drives efficiency in service.

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