June 1, 2020
When it comes to building loyalty and satisfaction with customers, there are a number of moving elements to consider.¬† For grocery stores, this is especially true as a customer’s experience can vary depending on where produce is sourced, how helpful staff are, what brands are carried, how fresh the hot bar is and so on....
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The Benbria Blog

The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.


Latest Insights

Redefining Customer Experience During a Pandemic
May 25, 2020By
The Challenge With Point-of-Sale (POS) Receipt Surveys 
May 19, 2020By
Best Practices for Real-Time Business Messaging During A Crisis
April 20, 2020By