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May 25, 2020
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Since the rapid spread of COVID-19, businesses across the globe have felt the pressure to understand their customer experience better. With a major shift in the buying journey in just a few months, businesses have had to rethink their strategies all while keeping safety and customer experience top of mind.  From the closure of brick...
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The Benbria Blog

The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.

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