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March 20, 2020
It was once said by Dave Thomas, Philanthropist and Founder of Wendy’s, “it all comes back to the basics. Serve customers the best-tasting food at a good value in a clean, comfortable restaurant, and they’ll keep coming back.” Today, this still holds true for quick service restaurants (QSRs), as more and more customers search for...
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The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.

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