Day

April 29, 2019
Man Texting
When it comes to designing a product or providing great service, the customer should always be top of mind. Customer feedback and sentiments matter and are pivotal in the success of any business. This is especially true within recent years where online forums and word of mouth can have such a monumental impact on reputations....
Continue Reading

The Benbria Blog

The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.

Subscribe

Latest Insights

Thinking About Customer Experience During COVID-19
March 31, 2020By
4 Elements of CX That Every QSR Should Measure
March 20, 2020By
How To Optimize Survey Response Rates For Kiosk
November 1, 2019By