Day

March 11, 2019
For the modern customer, the experience a business provides has become a top brand differentiator. With PWC reporting 65% of U.S. consumers find a positive CX to be more influential than advertising and 75% of consumers around the world desire more human interaction, customer experience remains a key element of business success. Yet, while a...
Continue Reading

The Benbria Blog

The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.

Subscribe

Latest Insights

Understanding The Voice Of The Customer (VoC)
March 18, 2019By
Going Beyond Traditional Restaurant Guest Transactions
March 4, 2019By
The Top Tools For Optimizing Your Voice of Customer Program
February 28, 2019By