For today’s modern restaurant patron, expectations are at an all-new high when it comes to engaging and unique experiences. We’ve entered an age where aesthetic reigns king and competition is at its highest, yet guests still feel like their expectations aren’t being surpassed. According to a Harvard Business Review report, 84% of customers claim...Continue Reading
The Benbria Blog
The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.