Day

February 19, 2019
Over the past several years customer preferences have changed dramatically. From an increase in online shopping amounting to 2.3 trillion U.S. dollars to the desire for a more tailored experience, customers are now dictating the buying journey with significant expectations from brands. As a strategy to accommodate this new wave of customer demands, businesses have...
Continue Reading

The Benbria Blog

The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.

Subscribe

Latest Insights

12 Questions You Should Be Asking Your Employees In A Satisfaction Survey
May 13, 2019By
Man Texting
16 Exceptional Examples of a Customer Satisfaction Survey
April 29, 2019By
The Importance Of Employee Engagement
April 15, 2019By