Day

October 2, 2018
Over the years, customer feedback has become a critical component of business success. As proven by Gartner Research, companies that actively engage in listening to the voice of the customer through feedback, spend 25% less on customer retention than those that don’t. It’s a great opportunity to support your customers and earn top dollar. ______...
Continue Reading

The Benbria Blog

The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.

Subscribe

Latest Insights

The Importance of Social Media For Restaurants
September 26, 2018By
GCommerce Solutions: Partner Spotlight
September 25, 2018By
Implementing A Guest Feedback Program Into Your Hotel.
September 17, 2018By