Day

May 24, 2018
Measuring a customer’s sentiment with your brand during any conversation is crucial to gauging the customer experience. This has become especially true in recent years when the customer experience has taken precedence given the proven impact it has on loyalty and revenue growth. With the introduction of new technologies and the change in customer behaviors,...
Continue Reading

The Benbria Blog

The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.

Subscribe

Latest Insights

How To Attract Millennials To Your Retail Business
August 14, 2018By
How to Create Engaging B2C Social Media Content
August 7, 2018By
Automating the Customer Experience In Your Restaurant
July 31, 2018By