Having performance goals are a central part to any business strategy. Whether you are trying to measure success or improve the quality of your service or product, goals can help you define a target for where you want to be as well as stay on track. Within the LoopⓇ platform, you have the ability to...Continue Reading
The Benbria Blog
The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.