Day

March 29, 2018
With a strong global community of 1.3 billion people, Facebook Messenger has been making colossal strides in the way customers engage with brands, making it important for businesses to consider adopting. With the Loop® Platform, we’ve now introduced Facebook Messenger as a channel to our unified team inbox. Activating this channel links the Loop platform...
Continue Reading

The Benbria Blog

The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.

Subscribe

Latest Insights

Understanding The Voice Of The Customer (VoC)
March 18, 2019By
Designing a Customer Experience Strategy To Propel Company Growth
March 11, 2019By
Going Beyond Traditional Restaurant Guest Transactions
March 4, 2019By