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March 20, 2018
Creating a superb customer experience begins by fostering a strong and insightful relationship between your team and customers. With Loop Messenger™, connecting with customers is made easier. Employees can now respond to customer questions, comments and concerns in real-time on a range of channels, from one unified team Inbox. So, making sure that team members are...
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The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.

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