Creating a superb customer experience begins by fostering a strong and insightful relationship between your team and customers. With Loop Messenger™, connecting with customers is made easier. Employees can now respond to customer questions, comments and concerns in real-time on a range of channels, from one unified team Inbox. So, making sure that team members are...Continue Reading
The Benbria Blog
The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.