Efficient service for hoteliers is vital for building repeat guests and maximizing revenue. However, it can be difficult to handle guest issues effectively while also making sure the operations behind the business are running smoothly. Improving efficiency is a way for your business to streamline the process of guest interaction as well as simplify everyday...Continue Reading
The Benbria Blog
The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.