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January 23, 2018
The practice of gamifying the workplace has been a part of the business world for decades, but as technology has advanced so has the rise in the number of companies using gamification tactics. Gamification is a technique introducing elements of game playing such as competition and point scoring to motivate employees. It can be used...
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The Loop Out-of-Office (‘OoO’) feature is a reactive tool to alert customers when team members are unavailable. With it, your team can better manage customer expectations to response times, facilitate Loop Messenger™ with limited team resources and lastly, track employees on/off hours. This not only benefits the operational aspect of running a business but also...
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The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.

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