If you had to guess your guests’ most important travel companion, what would you say? Would you say it’s their passport? Their spouse? Their camera? You’d be wrong on all counts. According to Expedia research, “Travelers now consider [their mobile device] to be the single most indispensable item they carry with them when they travel,...Continue Reading
The Benbria Blog
The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.