When it comes to running a successful business, there are many moving parts to consider — designing an appealing customer experience, for example, as well as planning marketing campaigns and devising innovative ways to bring in more revenue. One piece of the machinery that sometimes gets shuffled to the backburner, however, is employee performance. Your...Continue Reading
The Benbria Blog
The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.