Our award-winning intelligent notification solution enables faster delivery and acknowledgement of vital information across a wide range of channels and devices
Connect with the right people at the right time. From routine day-to-day activities such as billing notices, order status, employee communications and appointment reminders to crisis-oriented events such as outages, recalls, and emergency response, BlazeCast allows companies to deliver timely information to the right people at the right time, using the recipient’s preferred mode of communication.
BlazeCast for Higher Education
Colleges and universities greatly improve day-to-day announcements, crisis communications and emergency response by enabling non-technical staff to easily and quickly send multi-modal messages in real-time.
BlazeCast for K-12
Improve emergency notification, automate day-to-day communications and facilitate student and parental engagement by broadcasting messages to thousands of people – anywhere, anytime, on any device.
BlazeCast for Healthcare
Streamlined closed-loop communications solution that ensures notification, accountability, escalation and resolution of urgent medical situations and routine activities.
BlazeCast for Government
Streamline notification processes and quickly respond to a variety of events, from daily communication to crisis-related events.
Benefits and Features
- Optimize Daily Operations
Automate communications for order status, employee notifications, outages, billing notices, special offers, etc.
- Improve Customer and Employee Satisfaction
Deliver real-time, personalized and interactive notifications over the user’s channel of choice
- Reduce Operational Costs
Proactive customer outreach via their preferred channel reduces up to 75% of call center volumes
- Drive New Revenue
Notify customers of promotions, events and limited time offers using their media of choice
- Multi-channel Notification
Broadcast messages via landline, mobile phone, IP phone, text, email or other customized channels to reach the widest audience
- Proactive Protection and Safety
Before an event occurs, prepare pre-recorded or pre-scripted messages; define chains of escalations with first responders; and rapidly notify students, faculty, staff, family
- Automate End-to-End Communication
Streamline communication among key stakeholders via a wide range of channels and devices; ensure notification delivery via active message acknowledgement
- Expedite Incident Response
Quickly notify and deploy incident response teams; immediately collaborate and respond to emergency situations with instant live conference calling
- Improve Transparency and Accountability
Generate real-time and historical reports of message delivery and confirmation; improve visibility into communication effectiveness
- Multi-Point Activation
Flexibly initiate an alert or a page from a landline phone, IP phone, computer or mobile device
- Advanced Text Notification (SMS)
Send text alerts to mobile phones with the option to request acknowledgement from recipient
- Auto Dialer
Automate outbound calling to a mass audience
- Computer Desktop Notification
Fast, reliable and intrusive messages to computers, laptops, and digital screens across the campus
- Precision IP Paging
Web-based map view to page and broadcast customized messages to speakers and phones with granularity on a campus, building, hallway or room basis
- Talkback IP Speaker
Enable two-way conversation via on-board microphone in the speaker
- Advanced HTML Texting
Broadcast text and HTML messages to phones, computers and mobile devices
- Find-Me, Live Conferencing
Ensures stakeholders are reached through sequential phone numbers and connected to a live conference call for group discussion and instruction
Send live or pre-recorded text-to-speech messages via SMS, phone, mobile, and overhead paging
Coordinate email alerts with other mediums as part of a layered notification plan
- Common Alerting Protocol
Exchange emergency information between CAP-compliant devices and services