Loop® for Restaurants

Improve service quality and drive repeat business.

The foundation for a successful restaurant business starts with satisfied guests. Great customer service creates repeat guests and brand advocates, so it’s imperative that you empower your front-line staff to provide outstanding customer service. Through Loop®, they have the tools and real-time feedback they need to go above and beyond to continuously win over guests and drive repeat visits. Engage with your guests in real time, increase revenue, and improve front-line operations with the award-winning Loop solution for restaurants.

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Loop Pulse™

Loop Pulse™ is an award-winning mobile engagement solution that measures guest sentiment. Guests can rate the quality of their experience while in store; the data collected helps businesses identify operational strengths and weaknesses and recover at-risk guests.

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A Winning
Combination

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Loop® Scoreboard

The companion product to Loop Pulse™, the Loop® Scoreboard displays live QSC data collected through Loop Pulse™ to your front-line employees, motivating them to resolve issues affecting the quality of service.

A Winning Combination

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Holistic View of Guests

Weekly reports and heat maps indicate areas where service and operations can be improved, right down to the day and time.

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Encourage Staff Engagement

Fostering friendly competition between shifts, locations, and territories drives guest-facing staff to continuously improve QSC company wide.

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Recover At-Risk Guests

With the immediate routing of messages through Loop Pulse™, team members can identify and recover at-risk guests before they leave the property.

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Improve Operations

Loop collects data on an hourly, shift, and daily basis, then condenses it into a report that shows where service and operations can be improved.

Benbria® is helping us establish a deeper personal connection
between our staff and our customers by facilitating more
feedback during their visit.

Senior Director Operating Excellence, A&W Canada

Want to learn more? Connect with a restaurant industry specialist. Request Demo