Perfecting the guest experience requires constant communication to your entire staff to handle every aspect of your guests' visits. BlazeCast's unified notification platform enables constant communication to your entire staff through voice, paging, e-mail, SMS, and desktop alerting, making notification fast and effective.

Emergency Response

In an emergency, it is critical to inform hotel guests to ensure their safety. By using various means of communication, like in-room phone, mobile, SMS, email and overhead speakers, BlazeCast ensures everyone gets important messages like evacuations, and any other dangerous situations. Using BlazeCast, you can immediately discuss and respond to emergency situations by conferencing with a security team, and informing all hotel guests both on and off-premises.

Conferences and Events Support

As an added service for companies and organizations hosting conferences, BlazeCast allows conference organizers to communicate with all attendees. Using BlazeCast, conference organizers can quickly deliver key messages through the hotel's phone system, to attendee mobile phones via voice message and SMS, as well as through the hotel's paging system. BlazeCast can help make a destination more attractive for hosting conferences.

Engage Guests and Customers

As an opt-in service, hotels and restaurants can use BlazeCast to communicate promotions, events, and limited-time offers, through the preferred mediums of the customer. Different promotions can be sent to different rooms and facilities, through IP phone sets in the rooms, and display screens in lobbies and common areas.