Higher Education
Post-secondary campuses present difficult communication challenges. With a large faculty that is rarely at their desk, and a student population that has frequently changing contact information and no fixed location, reaching the campus community is an immense challenge. BlazeCast’s unified notification platform makes it easy for school administrators to communicate to students, faculty and staff by phone, SMS, e-mail, desktop alerts, two-way radios, and overhead paging. The unified, multi-modal approach ensures that everyone receives critical information.
Emergency Response
Post-secondary campuses provide a unique security challenge. Students often change phone numbers and listed contact information is often unreliable, faculty and staff are frequently not at their desks, and many visitors are on school grounds at any time, with no contact information to reach them. Campus safety experts agree, a multimodal notification strategy is necessary to ensure your message has the widest reach on campus and off. BlazeCast provides a unified web interface capable of launching a multimodal alert in just a few clicks.
In order to reach students, faculty and visitors who are away from their phones and computers, BlazeCast has an integrated IP paging module ensuring that students and staff in public areas receive key information. With targeted overhead paging the emergency message can be tailored for different locations. For instance, if there was a gas leak in the chemistry building, people in that building could be told to stay out of the hallways, turn off the ventilation system and open the windows, while people elsewhere on campus could be told to stay away. By integrating this system with personal notification methods, like phone, SMS, and e-mail, people out of range of overhead speakers can be warned to seek shelter, or stay away from campus.
When you need the ability to quickly communicate with key security staff to manage emergency response, BlazeCast simplifies the communication process, allowing administrators to focus on responding to the situation. An administrator selects who they need to communicate with, and BlazeCast will call all the different contact numbers it has for those people until they connect, and automatically set up a conference call between all recipients of the broadcast, enabling a faster emergency response.
Increase Student Engagement
Effective communication with current and prospective students is an effective way to recruit and retain students. BlazeCast makes communication with a dispersed student body simpler, by providing administrators, recruiters, and professors with a simple, effective way of distributing key messages about upcoming events to the student body.
Billing Reminders
Reminding students of their upcoming tuition and residence bills is an easy way of improving collection rates and save staff time. By automating this communication, BlazeCast makes it possible to provide a reminder to every overdue customer, saving your staff from calling each account. BlazeCast can reach each customer by phone, SMS and e-mail ensuring that your reminders are delivered. BlazeCast’s integrated reporting capabilities and the ability to confirm that messages were delivered provides an effective audit trail.
Get Started
Have a question? Let us know, our team will be happy to show you how you can use BlazeCast at your institution. Or find out more about how BlazeCast works.